Q: Cleaner gets stuck in certain areas of the pool.
A: Make certain the Deflector Wheel is installed. The halo will prevent the cleaner from getting stuck behind ladders or other tight places. If the cleaner is still getting stuck in your in-ground pool, try adjusting the hose weights (Rogue) to different sections of hose. Remember that every pool is different so you may have to make a few adjustments before you find the setting that works for you!